About our Shipping Policy

OUR SHIPPING POLICIES

There are some variables that could affect when we decide to ship your plants. This includes the type of product, the present weather, the anticipated weather in our area as well as yours, shipping carriers, etc. Also to help with delivery, trees and shrubs are kept safely maintained and in the nursery to reduce the stress of their upcoming journey.
There is a protocol we follow to ship your plants, and we'd like to share it. This is so you so can better understand why your plants are not shipped immediately and not start to worry.


1. We HAND SELECT EVERY PLANT WE SHIP. This means we actually go out, walk through the plants and decide which one will be the best one for you, personally.
2. We also don’t nurture our plants artificially. This means they are not hot house plants but plants that have actually been exposed to the real world.
3. We make sure no insects or diseases are developing that are not evident when we first select the plant. If it has a bug or disease, it doesn’t make the trip…ever.
4. Depending on the type of plant and specific circumstances, we may have to prune the plant. This is a healthy practice that will help your plant establish itself much faster once it is in its new home.
5. With few exceptions, our shipments are processed on Mondays, Tuesdays or Wednesdays to ensure your plants do not spend weekends in warehouses. We want our plants to arrive in the best possible condition to you.
6. Last but probably most important, our shipping times are to a great degree determined by weather. If you would like us to try to go against Mother Nature, we will give it our best effort. But please understand, such would be done only upon your request and our guarantees are considered null and void in these cases.

NOTE: When plants are in vulnerable stages of growth, we will hold back shipping them until this phase has passed. An example would be immediately following a flush of growth where all the new growth is very tender. To ship a plant in this stage would be irresponsible of us, as with all the tossing and throwing about they will receive from carriers; they will still break, regardless of how we pack them. While we are anxious for you to receive your plants, and of course you to receive them - you want plants that strong, healthy and capable of picking up their growth as if undisturbed. This means there may be short blackout dates we cannot ship a plant during. These dates sometimes vary due to weather anomalies.
We work with nature and do not force it through the use of artificial lighting, heat, etc. As stated above, if you would like us to make an exception, please indicate this with your order. As stated above, our guarantees are considered void in these cases.

YOU CAN ALWAYS CALL US 678-731-7310 OR EMAIL US AT info@shopleavesandpetals.com

We are more than happy to answer any questions and to help.

We want your business and referrals for a long time. Please let us know what we could have done differently to make your transaction more pleasant. We'll be very grateful for your input.

Shipping Address

Please double check that you have typed in the correct name, full address and ZIP code information. We are charged a $10 fee for incorrect delivery information. We can only supply the information that we receive from the customer. When an incorrect delivery address is provided and we are charged a fee, me must pass the fee charged plus use the full shipping charge imposed by the carrier to reship the order.

PLEASE BE CAREFUL ENTERING YOUR SHIP-TO INFORMATION!